•We ship through the reputed agencies to make sure that your order reaches you in the
fastest time and in good condition.
• If you believe that product received is not in good condition or package is tampered or
damaged before the delivery, then kindly refuse to take the package & email us :
info@power-factor.in and mention your order number. We shall make our best efforts
to ensure that a replacement delivery is made to you as early as possible.
• All the bulk orders placed on the website must opt for a prepaid mode of payment. No
COD will be entertained.
• All the items shipped will have an invoice mentioned on it as per Indian Tax Regulations.
Shipping Partners
• We use BlueDart, FedEx, Delhivery, EcomXpress, and sometimes Indian Post to your
location as per the availability of the service.
• We always make sure that your order is delivered via the fastest mode of shipping
available.
All the products carry a warranty of 15 days to protect customers from manufacturing defects.
• If you have received any of the defective product, kindly notify us within this duration
from the date of shipment.
• You agree to pay for the shipping of return/exchange of the product and same will be
credited back to you once a defect is confirmed.
• We will repair or replacement of the product according to a condition free of cost of
product and shipping charges will be borne by us. However, if the product is not
available in the stock we will issue a 100% refund to you.
• No warranty will be applied if a product is found to be misuse, modification, altered or
non-insulated contacts.
